Customer Testimonials

Is it possible to have access to a telecommunications company that actually delivers on its promises?

The answer is yes.

Built from the ground up in 2006 with this purpose in mind, Next Telecom is a leader in the provision of telecommunication services with exceptional customer feedback.

97.5% of respondents said overall they rate Next Telecom as "good or excellent as their telecoms service provider”.

See some of our latest testimonials below:

What our customers say...

A big thank you to you and your team for an amazing implementation of ourphone system. Honestly, this whole experience ran like clockwork. Telstra was bypassed on every front and it was a pleasure to watch the whole thing unfold. Justin was awesome. He made himself available 24/7 and willingly engaged with our IT staff and electrician to ensure it all ran smoothly. Very professional, 5 star service. Will be recommending you guys to the entire First National network.

David Westerman

First National

What our customers say...

I just wanted to give some quick feedback with regards to our new phone system installation and training – as managed and run by Martin Sliwo. Martin did a great job, he really looked after us and we’re all very happy with how things have gone so far.

Chris Brimble

Knowledge & Information Manager | Pacific Trade Invest

What our customers say...

We have been with Next Telecom for almost three years and have found our phone and internet services to always be very reliable. Next Telecom’s support staff are professional, helpful and always available, either online or over the phone.  We recommend Next Telecom as a company that provides fast internet and excellent after sales service.

Susan Michael

Practice Manager | 153 Phillip Barristers

What our customers say...

I'd like to say how extremely happy we are with Next Telecom. Your service and support has exceeded our expectations. We regret not coming on board sooner. We are so pleased with Next Telecom we are in the process of setting up a third internet service for our Melbourne office.

Michael Chajter

IT Manager | Fastway Couriers Melbourne

What our customers say...

Compared to what was happening with our old supplier - Next Telecom's system ROCKS! There are now so few missed calls, the voicemail system is excellent. The caller ID works well and I got a report from Justine with all the incoming calls; first time ever.

Ian Bridges

CIO | Planet Ark

What our customers say...

Every call I've had has been fantastic quality - and it's been great having you handle things on this side, as everything we've thrown at you has been fixed almost instantly. Thanks so much for all the work you put in, it seems to be fine-tuned now into a fantastic service.

Matthew Barr

Purchasing / IT Manager | Qualatex Balloon Pty Ltd

What our customers say...

Brenton, Justin & all the support team have always helped me promptly (many occasions with the shortest of lead times) - I cannot emphasize just how amazing the Next Telecom team have been & remain to be!
I can with my heart on my sleeve recommend this group of experts for all things telephony, data, internet etc...

Esther Mitchell

Facilities/Office Manager | Employment Hero

What our customers say...

We have been using Next Telecom for nearly 5 Years now for our telephony services, During these years we found Next Telecom to be very professional and efficient with very qualified staff.
We have worked with various other IT companies for different projects, however their professionalism and support is above par.

Nadeem Ahmed

IT Manager | James Milson Village

What our customers say...

We turned to Next Telecom for help and, unlike the incumbent, who claimed it couldn’t be done, Next Telecom were able to develop and implement a solution within days. Since that time, we have progressively moved the data services at all of our branches to Next Telecom and consider them to be an invaluable business partner.

Peter Farcash

General Manager | NSW Bonds Transport Group Pty Ltd

What our customers say...

We are all extremely happy that we now have our SIP up and running. I just want to say a huge thank you for going above and beyond in assisting us to get to this point. You have been instrumental in getting this tricky situation sorted and I really appreciate all the effort you have gone to.

Simone Matthews

Office Manager | Confirmit

What our customers say...

We have developed a great partnership with Next Telecom over the past 12 months, where communications form an integral part of our operations. Their professional customer service, accessibility and quick response time, along with providing an outstanding solution, allows us to focus on what we do best – Recruitment!

Jasman Amor

Financial Controller | Cornerstone HR

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