Cloud Business Phone

Cloud Business Phone - Hosted PBX Systems suitable for companies with 10-1000+ users

Great value Hosted Phone Systems with Australian based support.

By using the latest IP Telephone VoIP and Unified Communications platforms, together with the latest hardware, you get the best possible phone system experience with one of Australia's leading VoIP Phone System provider, Next Telecom.

All in One Phone System Plan with Included handset

Our Hosted PBX platform is a phone system that provides a single 'all included' license in the plan, so there are no extra's such as Hunt Groups, Auto Attendants or any of those features that every business needs. It's all included. We have PAYG and Unlimited Calls plans and can assist with Sophisticated or Complex Call Routing requirements. With a Next Telecom Cloud PBX you can have it all.

You have probably had Phone Systems that didn't do all you needed and you probably had Phone Systems that were too expensive to purchase and operate, but have you ever had a Telephone system that is cost effective and had all of the features you need?

Features and Benefits

Business Phone Systems for 10-1000+ users

Pick your Hosted PBX Plan and Pick your included handset from $18 per month

Multi National presence with Global reach using our Global PBX

Call Centre, Call Reporting, Voice & Video Conferencing options

Secure Call Recording for compliance

Business Phone systems with included handsets from $18 per month

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Enterprise, Corporate and Small Business Phone Systems

Phone systems for Small Business & Medium Enterprise with Included handset with our 36 mth plans mean you don't have expensive establishment costs for your new Phone System and are dealing with Australian based professionals. Our Hosted Phone System with unlimited calling plans including handset rental, offer the lowest start up costs allowing you use Internet protocol Telephony (IP Telephony) to make calls to other IP Phone Users, Mobile Users and Public Switched Telephone Networks (PSTN) users.

90% of our support team are Australian based at our Sydney & Melbourne NOCs and we have staff and dealers based Australia wide available for local support if required. If you are looking for a Cloud Business Phone System provider, Next Telecom brings over 15 years of experience with IP Telephony and a quality Australian based support team.

For larger Clients and Multinational customers we can assist with Call Recording & Reporting or Contact Centre Phone System requirements.

Call 1300 00 NEXT

to talk to our specialists

Cloud Business Phone Features

Call Recording

Add Call Recording option for Compliance, Training & Quality Assurance

Reporting and Analytics

Add our Call Reporting & Analytics option for insight into Client behaviours

Contact Centre

Add Contact Centre solutions from Cloud CC experts

Multi National

Multi National? No problem we deploy our PBX to over 100 Countries

The Business Case for Next Telecom Cloud Business Phone - Cloud PBX

Old on Premises Phone systems are usually expensive to maintain and typically require on site support any time moves, adds, changes or service is needed. Add to this a significant Cap Ex Expenditure to update or replace.

Next Telecom Cloud Business Phone with included handsets

Eliminates the up front cap Ex Spend on a new Phone System by including the hardware in 36 month term agreements.

Allows clients to self manage simple activities on their Phone systems with star codes eliminating the need for onsite support visits.

Provides a scaleable upgrade path from start up through to a large numbers of users.

A massive range of included office phone system features.

Global Cloud Business Phone System

Our VoIP Phone System platform is available on over 100 Countries globally with number porting available in over 70 Countries. If you have a Multi National presence we can help.


The Next Telecom Cloud Business Phone allows you to scale as you need. You don't need to plan years ahead when you make your initial decision. The Next Telecom Cloud Business Phone allows you to add services and hardware to your IP telephony Solution when you need it and if you need to move, the system can be picked up and relocated without the need for any specialised IT staff.

Value Added Options

Add Call Reporting applications or Call Reporting Metrics for full visibility of your business performance

Softphone flexibility

Add Call Reporting & Analytics option for insight into Client behaviors


With the Cloud Business Phone, mobility is built in at no additional cost. Call Twinning is a standard feature allowing your calls to go to your mobile or desk phone at the same time, so you never miss a call. Or you can choose to use our Mobile application for the full phone system experience.

A Great Choice of Handsets

With our range of cloud business phone handsets, there is a device for everyone or choose to run with a softphone and save on deployment costs and desk space. Our certified IP Phone handsets connect seamlessly to our IP Phone System platform giving you hassle free deployment.

Low or No Cap Ex

With Next Telecom Cloud Phone you can choose your hardware purchase. Buy your IP telephony hardware Outright, Rent or have included Cloud Business Phone handset's with your plan on a 36 month agreement.


Auto Attendants, Hunt Groups, Queues, Music on Hold, Voice Mail to Email are just some of the included features.

Broad compatibility

The Next Telecom Cloud Phone System is compatible with Handsets, Headsets and Conferencing Hardware from Yealink, Poly, Jabra Snom, Cisco, Grandstream and more. We can't test every single device available so we focus on supporting our 3 main brands Yealink, Poly & Snom and we test compatibility and add in their latest devices as soon as they become available.

Your Mobile Office with Cloud Business Phone Systems

With Next Telecom Cloud Business Phone you instantly get a mobile office. With carrier grade call, quality over most data links including 5G, you can now enable your team with IP telephony in the office, on the road or working from home. Using a handset, Softphone on a Mobile device, tablet or laptop with our Mobile app, or Call Twinning to your mobile, your team are always connected.

Simultaneous Ringing with Single Number Simplicity

Using a simple single number platform, your team can remain connected with a quality phone services. Transfer calls from desk to mobile phone application or or Softphone when you need to go without losing the call.

Enhanced Multi Layer IVR/Auto Attendants

Manage your incoming calls from Ip Phones, Mobiles or the Public Switched Telephony Network (PSTN) and direct them to the right place within your business using our Advanced and Multi Level Auto Attendant options. With pre announcement and and after hrs messaging features, your customers can be automatically directed to the right part of the business with the push of a button.

Contact Centre Solutions using our Cloud Business Phone System

Enhance your Cloud Business Phone with our Contact Centre, Call Reporting and Call Recording solutions. From simple basic call recording, through to advanced and Integrated Contact Centre solutions, the Next Telecom Cloud Business Phone has a range of options to suit your needs and budget

Call Recording

The Call Recording feature collects recording of incoming and outgoing calls within your business and can be used for compliance, Training and Customer service functions using your business phone system.

Hosted PBX Installation

Hosted PBX installations available in Most Metro and Regional areas

Cloud Business Phone System onsite Installation is available Melbourne, Sydney, Brisbane, Perth, Adelaide, Darwin, Hobart, Canberra metro area and, Ballarat, Bendigo, Geelong, Newcastle, Wollongong, Toowoomba, Townsville, McKay, Cairns, Gladstone, Gold Coast, Sunshine Coast and Most major regional towns. Cloud Business Phone Telephone Systems using Internet protocol telephony (IP Telephony) are available anywhere Australia wide with power and a reasonable internet connection.

Speak to our solutions consultants now

Let us show you why you should choose Next Telecom.

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